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Privacy Policy

Last updated: February 15, 2026

1. Introduction

ClawBase ("we," "our," or "us") operates the ClawBase platform at clawbase.net. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services, including managed VPS hosting with pre-installed OpenClaw AI agent software.

By using ClawBase, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use our services.

2. Information We Collect

Personal Information You Provide

  • Name and email address (during registration)
  • Phone number (optional, if provided)
  • Password (stored securely using hashing)
  • Billing information (processed by third-party payment providers)

Automatically Collected Information

  • IP address and browser/device information
  • Usage data (pages visited, features used, timestamps)
  • VPS performance metrics (CPU, RAM, disk — for your dashboard)
  • Cookies and similar tracking technologies

AI Agent Data

  • Messages processed by your OpenClaw AI agent are handled on your dedicated VPS. We do not read, monitor, or store the content of your agent conversations unless required for technical support at your request.
  • API keys you provide (e.g., Anthropic, OpenAI) are encrypted at rest on your VPS and are never transmitted to our servers.

3. How We Use Your Information

  • To create and manage your account
  • To provision and maintain your VPS
  • To process payments and send invoices
  • To send transactional emails (OTPs, receipts, service updates)
  • To provide customer support
  • To improve our platform and services
  • To detect and prevent fraud or abuse

We do not sell your personal information to third parties. We do not use your data for targeted advertising.

4. Data Sharing

We may share your information only in these circumstances:

  • Service Providers: Hosting providers (for VPS infrastructure), payment processors (Razorpay/Stripe), and email delivery services — only as needed to deliver our services.
  • Legal Requirements: When required by applicable law, court order, or governmental regulation.
  • Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred.

5. Data Security

We implement industry-standard security measures including encrypted connections (TLS/SSL), hashed passwords, firewall-protected VPS instances, and regular security updates. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. When you delete your account, we remove your personal data within 30 days, except where retention is required by law (e.g., invoices for tax purposes may be retained for up to 7 years).

7. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal data we hold about you
  • Correct inaccurate data
  • Request deletion of your data
  • Object to processing of your data
  • Data portability

To exercise any of these rights, contact us at privacy@clawbase.net.

8. Cookies

We use essential cookies for authentication and session management. We do not use third-party advertising or tracking cookies. You can configure your browser to refuse cookies, but some features may not work correctly.

9. Children's Privacy

ClawBase is not intended for users under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us so we can delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting a notice on our website or by email. Your continued use of ClawBase after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • Email: privacy@clawbase.net
  • Website: clawbase.net

© 2026 ClawBase. All rights reserved.

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